How do I use 911 Assist* with SYNC®**?

Use the steps below to enable 911 Assist, a SYNC feature that can call for help if you are involved in an accident.

911 Assist is turned off by default. Before SYNC can make a 911 call:

  • Debes conectar a Bluetooth®***-enabled and compatible phone to SYNC.
  • Primero debes habilitar la característica 911 Assist.
  • Tu teléfono conectado deber tener la capacidad de realizar y mantener una llamada saliente en el momento del incidente.
  • Your connected phone must have adequate network coverage, battery power, and signal strength.
  • The vehicle must have battery power and be located in the United States, Canada, or in a territory in which 911 is the emergency number.

Identify Your Lincoln's SYNC Generation

There are two resources to help you identify your vehicle's SYNC generation:

Enable 911 Assist with SYNC

Select from the options below:

SYNC 3

Enable 911 Assist

  1. Presiona Settings en la pantalla SYNC de tu vehículo.
    Settings button on SYNC 3 screen
     
  2. Select 911 Assist.
    SYNC 3 911 Assist button on Settings Menu
     
  3. Desliza el botón a la posición Activado.
    Toggle 911 Assist to ON on 911 Assist Settings screen

SYNC con MyLincoln Touch®

Enable 911 Assist

  1. Select Settings from the Home screen.
  2. Press Help, then touch 911 Assist.
  3. Select 911 Assist On from the 911 Assist screen.

    Note: If you leave 911 Assist disabled, you'll receive audio and visual reminders of its disabled status when your phone connects to SYNC.
     
  4. To disable audio reminders, touch 911 Assist Reminder Off.
  5. To change either setting, simply return to the 911 Assist screen and select On or Off.

SYNC con navegación activada por voz

Enable 911 Assist

  1. Select the Phone button.
  2. Press Settings on the SYNC screen.
  3. Select Advanced.
  4. Touch 911 Assist ON/OFF.
  5. To enable 911 Assist, touch Set 911 Assist ON.
  6. To disable 911 Assist, return to the 911 Assist screen and touch Set 911 Assist OFF.

*The vehicle's electrical system (including the battery), the wireless service provider's signal, and a connected mobile phone must all be available and operating for 911 Assist to function properly. Estos sistemas pueden dañarse en una colisión. The paired mobile phone must be connected to SYNC, and the 911 Assist feature enabled, in order for 911 to be dialled. When the feature is ON, 911 Assist uses your paired and connected mobile phone to assist occupants to contact emergency services by dialling 911 if your airbag deploys or, on certain vehicles, if the emergency fuel pump shut-off is activated. Los dispositivos de diagnóstico aftermarket a bordo pueden interferir con diversos sistemas del vehículo tales como el Informe del funcionamiento del vehículo y 911 Assist. Para evitar interferencia, quita el dispositivo o contacta con el fabricante del dispositivo para obtener más información sobre compatibilidad.

**No conduzcas si estás distraído. Usa sistemas operados por voz cuando sea posible; no uses dispositivos portátiles mientras conduces. Algunas funciones pueden estar bloqueadas mientras el vehículo esté en cambio. No todas las características son compatibles con todos los teléfonos. 

***El emblema de Bluetooth es una marca registrada de Bluetooth SIG, Inc.