How do I activate my SYNC Connected Navigation trial?

Instructions on how to set up your SYNC®* Connected Navigation** trial are located below.

Identify Your Lincoln's SYNC Generation

Select a resource in the table below to help you identify your vehicle's SYNC generation.

ResourceInstructions
SYNC and Navigation Updates page

Either:

Your SYNC generation will appear on the right side of the page under the “SYNC Current Version” heading.

SYNC Visual Reference GuideView example images of SYNC generations that Lincoln has offered.

Activate Your Connected Navigation Trial

Connected Navigation is only available for Lincoln vehicles with SYNC 4.

To set up your Connected Navigation trial, download the Lincoln app and activate your vehicle's modem.

You will be automatically enrolled in the Connected Navigation trial once the modem is activated.

Download the Lincoln app on the App Store® or Google Play.

  1. f5730196-c6b5-43ac-9e9e-cb1234515cde.pngeab45d77-eba2-446c-a940-42dbcc07fb6e.png
  2. Log in to the Lincoln app using your existing Lincoln Owner Account username and password or create an account.
  3. Select Account.
  4. Press the + sign to add your modem-equipped vehicle to the Lincoln app.
  5. Scan or type in your VIN.
  6. Select Activate Vehicle.
  7. Go to your vehicle and start the engine.  
  8. Follow the prompts on your vehicle's SYNC screen to activate the modem.

Note: The Connected Navigation trial starts on the vehicle's warranty start date, not the date the modem is activated.

Additional Information


*Don't drive while distracted or while using handheld devices. Use voice-operated systems when possible. Some features may be locked out while the vehicle is in gear. Not all features are compatible with all phones.

**Connected Navigation and Connected Built-In Navigation services require SYNC 4 and a vehicle modem (optional on select vehicles), complimentary connected service, and the Lincoln app (see Lincoln terms for details). Eligible vehicles receive a complimentary trial of navigation services that begins on the new vehicle warranty start date. Customers must unlock the navigation service trial by activating the eligible vehicle with a Lincoln app member account. If not subscribed by the end of the complimentary period, the connected navigation service will terminate, and the system will revert to embedded offline navigation. Connected service and features depend on compatible cellular network availability. Evolving technology/cellular networks/vehicle capability may limit functionality and prevent the operation of connected features. The Lincoln app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

The Lincoln app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

App Store is a service mark of Apple Inc.

Google Play is a trademark of Google Inc.