What do I do if my vehicle is not showing up in my Lincoln Way™* App?

If your vehicle is not showing up in the Lincoln Way App, try the troubleshooting tips below:

Tip 1: Log out of the Lincoln Way App and log back in.

  1. Tap Account in the Lincoln Way App.
  2. Scroll down to the bottom of the screen.
  3. Select Log Out.
  4. Tap Log Out to confirm.
  5. Log back in to see if your vehicle appears.

Tip 2: Add the vehicle to the Lincoln Way App again.

  1. Tap Home in the Lincoln Way App.
  2. Select Add Vehicle. 
  3. Localiza tu Número de Identificación del Vehículo (VIN).
  4. Capture your VIN using one of the following methods:
    • Escribe tu VIN manualmente. 
    • Select the  icon to scan your VIN.
  5. Tap Next.
  6. Tap Get Started! to confirm.
  7. Presiona Guardar.

Tip 3: Add your vehicle to your Lincoln Account. Changes to your Lincoln Account will be reflected in your Lincoln Way App.

  1. Ingresa a tu Cuenta Lincoln.
  2. Select Account.
  3. Click on Add a Vehicle.
  4. Ingresa tu VIN. 
  5. Click on Update.

If your vehicle still does not show in the Lincoln Way App after trying the above tips, tap Help in the app to contact a Guide for additional assistance. 

Información adicional

Which phones are compatible with the Lincoln Way App?

*La aplicación Lincoln Way, compatible con ciertas plataformas para smartphone, está disponible para descargar gratis. Se pueden aplicar cargos por mensajes y datos.