How do I activate my Lincoln Connect modem using the Lincoln Way App?
You can enable your Lincoln Connect®* modem by using the Aplicación Lincoln Way®** and adjusting your Connectivity Settings in your vehicle's SYNC®† or Lincoln Digital Experience†† system. Activating the vehicle's Lincoln Connect modem enables remote commands as well as other features.
Requisitos
Before you begin, the following pre-conditions must be met:
- Your vehicle has a Lincoln Connect embedded modem.
- Your vehicle is added to the Lincoln Way App.
- Your device has a strong cellular signal.
- Your vehicle is on, running, parked, and in a well-ventilated, safe area.
- Your Customer Connectivity Settings are turned on.
Connecting to Lincoln Connect
Select your Lincoln Way App experience from the dropdown options below for the instructions to activate or connect your Lincoln Connect modem.
Lincoln Way App 4.X Experience
To activate your Lincoln Connect modem:
- Open the Lincoln Way App.
- Select the Home screen.
- Tap Activate Vehicle.
Note: If your vehicle is equipped with the Lincoln Connect modem and the Activate Vehicle button does not appear, contact a Lincoln Concierge through Account > Help.
- Enter and start your vehicle.
- Leave it in Park (P) and keep your vehicle running. A message should appear on your vehicle screen.
- Accept the activation confirmation pop-up.
- Refresh the Home screen in the Lincoln Way App by swiping down on your device screen.
The remote commands should appear below your vehicle's image.
Lincoln Way App 5.X Experience
To connect to your vehicle:
- Enter and turn your vehicle on.
- Open the Lincoln Way App.
- Select Connect to Vehicle.
Note: If your vehicle is equipped with the Lincoln Connect modem and the Activate Vehicle button does not appear, contact a Lincoln Concierge through Account > Help.
- Tap I've Started my Vehicle.
- Read and accept the prompt on your vehicle screen.
Note: It may take up to two minutes for the connection to complete.
- Press Check Connection Status once you accept the in-vehicle prompt.
The Lincoln Way App will route you back to the Vehicle screen and the remote commands (if available) should appear below your vehicle's image.
Notas:
- If you receive a "Feature Unavailable for fleet vehicles" message, contact a Lincoln Concierge through Account > Help for additional assistance.
- If you experience activation issues, refer to ¿Por qué mi activación está pendiente?
If you need further assistance, contact a Lincoln Way Concierge by selecting Account > Help in your app or calling us at 1-844-324-2330.
Información adicional
¿Mi vehículo está equipado con Lincoln Connect?
¿Cómo agrego un vehículo a la aplicación Lincoln Way?
¿Mi vehículo está equipado con zona Wi-Fi?
*Lincoln Connect®, the Lincoln Way® App., and complimentary Connected Service are required for remote features (See Lincoln Way Terms for details). El servicio conectado y las características dependen de la disponibilidad de la red AT&T. La tecnología de evolución/las redes de telefonía celular/la capacidad del vehículo pueden limitar la funcionalidad y evitar el funcionamiento de las características conectadas. Connected service excludes Wi-Fi® hotspot.
**Lincoln Way® App, compatible with select smartphone platforms, is available via a download. Se pueden aplicar cargos por mensajes y datos.
†Don't drive while distracted or while using handheld devices. Usa sistemas operados por voz cuando sea posible. Algunas funciones pueden estar bloqueadas mientras el vehículo esté en cambio. No todas las características son compatibles con todos los teléfonos.
††Some Lincoln Digital Experience features require a Connected Services plan. No conduzcas distraído o mientras tienes un dispositivo en la mano. Usa sistemas operados por voz cuando sea posible. Algunas funciones pueden estar bloqueadas mientras el vehículo esté en cambio. No todas las características son compatibles con todos los teléfonos.