What should I do if I am having issues with my Lincoln vehicle?
If you have an issue with your Lincoln vehicle, there are multiple options to get the help you need.
Check Your Owner’s Manual
Your Owner’s Manual contains important information specific to your vehicle model, including maintenance information, how features work, vehicle specifications, and troubleshooting tips.
Check for Open Recalls
Averigua si hay algún retiro de mercado relacionado con el problema que tiene tu vehículo. Go to the Recall page on help.lincoln.com and enter your Vehicle Identification Number (VIN). If you have a recall, contact a Lincoln Retailer to schedule an appointment to have it resolved.
Check Your Warranty Coverage
Lincoln vehicles have a 4-year/50,000-mile bumper-to-bumper warranty and a 6-year/70,000-mile powertrain warranty (some additional warranties may apply). You can confirm the warranty start date on your vehicle in the Lincoln app or by logging into your Lincoln account.
Have Your Vehicle Concern Diagnosed and Repaired
Only Lincoln Retailers can verify warranty, recall, and the latest repair information directly from Lincoln. Todos sus técnicos se capacitan en la fábrica y cuentan con equipos especializados para resolver tus problemas. They can also contact Lincoln should there be a complicated repair situation and request additional assistance. Locate a Lincoln Retailer near you to schedule an appointment.
Access Lincoln Repair Information
Puedes obtener una suscripción para recibir información sobre servicios de Lincoln para vehículos 1994 o más nuevos en motorcraftservice.com. With 72-hour, 30-day, and 1-year terms, DIY and service specialists can find what they need. Go to motorcraftservice.com, choose your location, and select Service Info to see available content and purchase access.
Find Parts for Your Vehicle
With convenient free pick-up or low-cost delivery, parts.ford.com can help with the parts to get your vehicle back on the road. Genuine Lincoln and Motorcraft®* parts are designed for your vehicle and have a warranty backed by Lincoln.
Note: If you need further assistance, contact the Lincoln Client Relationship Center at 1-800-521-4140 or by selecting Live Chat at the bottom right of lincoln.com/support.
Información adicional
¿Dónde puedo obtener información técnica y sobre autorreparaciones?
¿Cómo me comunico con asistencia en la carretera?
¿Cómo me comunico con Lincoln Automotive Financial Services?
How do I contact a Lincoln Client Experience Manager?
*Motorcraft es una marca registrada de Ford Motor Company.
La aplicación Lincoln, compatible con ciertas plataformas para smartphone, está disponible para descargar. Se pueden aplicar cargos por mensajes y datos.