¿Cómo me comunico con asistencia en la carretera de Lincoln?

To contact Roadside Assistance, call 1-800-521-4140 and follow the prompts for Roadside Assistance.

Important: Ensure you have the following available:

• The vehicle's location
• Número de Identificación del Vehículo (VIN)
• Vehicle's make, model, and color
• Número de la matrícula

If you would like a Lincoln Concierge to connect you to Roadside Assistance, call 1-800-521-4140 and follow the prompts for Lincoln Concierge.

Important: Ensure you have the following available:

• The vehicle's location
• Número de Identificación del Vehículo (VIN)
• Vehicle's make, model, and color
• Número de la matrícula

Submit a Roadside Assistance Request

1. Inicia sesión en la aplicación Lincoln Way.
2. Select Service.
3. Press Roadside Assistance.
4. Select the vehicle in need of assistance.
5. Tap Start Request.
6. Press Select Location.
   Note: You can enter the vehicle's location by moving a pin on an interactive map or by typing the address into the search bar at the top of the screen.
7. Press Select Location again after the desired location is set.
8. Follow the remaining steps to select the type of assistance needed and ensure that your contact information is correct.
9. Select Submit Request.

After submitting your request, you will be returned to the Service landing page, and a confirmation banner will be displayed at the top of the screen.

Cancel a Roadside Assistance Request

1. Select Service.
2. Tap Roadside Assistance.
3. Select View Open Request.
4. Tap Cancel Request.
5. Select Yes after receiving the "ARE YOU SURE?" prompt.

You will be returned to the Service landing page with the cancelation confirmation banner displayed at the top of the screen.

Ir a Lincoln Roadside Assistance website:

1. Open the Lincoln Roadside Assistance website at, https://lincoln.rsahelp.com/.
2. Enter your preferred contact number.
3. Click Confirm.
4. Select the Roadside Assistance service needed.
5. Enter your vehicle's address in the search bar.
   Notas:
   • The vehicle's location will populate automatically if Location Services is enabled/allowed.
   • The location on the map can be adjusted by selecting a different area of the map.
6. Click Continue.
7. Ensure that your contact information is correct.
8. Follow the remaining steps to select the vehicle in need of assistance and the retailer to which the vehicle will be towed.
9. Select Submit Roadside Request.

Once submitted, roadside service will be scheduled. You will be notified via a text message to the phone number provided.