How do I contact Lincoln Roadside Assistance?

Lincoln Roadside Assistance* is available 24 hours a day, seven days a week, including holidays. They can be contacted by phone or through the Lincoln App.

Benefits of the Lincoln Roadside Assistance service include the following:

  • Towing
  • Battery jump-start
  • Flat tire change
  • Fuel delivery
  • Lockout assistance
  • Winch-out services

Important:

  • All original owners of 2013 and newer vehicles qualify for 24/7 Roadside Assistance nationwide (including Canada and Mexico) for the lifetime of your ownership experience.
  • Lincoln vehicles purchased pre-owned have Roadside Assistance coverage if still within six years or 70,000 miles of their Warranty Start Date.
  • All 2012 and earlier models no longer qualify for Roadside Assistance.

Lincoln Roadside Assistance Contact Options

To contact Lincoln Roadside Assistance, select your preferred option below:

Phone

To contact Roadside Assistance, call 1-800-521-4140 and follow the prompts for Roadside Assistance.

If you would like a Lincoln Client Experience Manager to connect you to Roadside Assistance, call 1-800-521-4140 and follow the prompts for the Lincoln Client Relationship Center.

Important: Ensure you have the following available:

  • The vehicle's location
  • Vehicle Identification Number (VIN)
  • Vehicle's make, model, and color
  • License plate number

Lincoln App

To contact Roadside Assistance

  1. Log in to the Lincoln app.
  2. Select Service.
  3. Press Roadside assistance.
  4. Select the Location Type from the dropdown.
  5. Press the type of Assistance Needed.
  6. Choose to consent or not to text messages from Roadside Assistance.
  7. Enter your phone number.
  8. Tap Submit Request.

After submitting your request, you will be returned to the Service landing page, and a confirmation banner will be displayed at the top of the screen.

Cancel a Roadside Assistance Request

  1. Select Service.
  2. Tap Roadside Assistance at the top of your screen.
  3. Select Cancel Request.

Additional Information

How do I claim a refund with Roadside Assistance?
What services are covered under Roadside Assistance?

*Coverage is included for the lifetime of ownership for original owners of 2013 and newer Lincoln vehicles only. Non-transferrable. For complete details, go to www.lincoln.com/support or see your Lincoln Retailer for details. If purchased used, Roadside Assistance coverage is provided if still within 6 years or 70,000 miles of vehicle warranty start date. Lincoln reserves the right to change program details without obligations.

The Lincoln app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.

Customer negotiates final vehicle price.