How do I use Phone As A Key?

If your vehicle is equipped with Phone As A Key*, you can manage remote controls, such as start, stop, and more, using the Lincoln app. Use the information below to access your remote commands or for troubleshooting.

Important: Phone As A Key works best when your smartphone has a direct line of sight to your vehicle (i.e., keep your phone in your hand rather than in a back pocket, handbag, or briefcase).

To use Phone As A Key with the Lincoln app, you must:

Using Phone As A Key Commands

Select your Lincoln app experience for steps to send controls using Phone As A Key.

To send remote commands to your vehicle:

  1. Log in to the Lincoln app.
  2. Ensure you have the correct vehicle chosen (if you have more than one vehicle added to your Lincoln app).
  3. Select the Bluetooth® Controls button.
  4. Tap the respective control to send a request to your vehicle:
    1. Subir ventanas
    2. Bajar ventanas
    3. Cajuela

Note: To access the Horn & Lights controls, tap the Vehicle icon to return to the Vehicle dashboard, then select the Vehicle Location banner.

Tips if You Are Unable to Activate

  • If you encounter issues using Phone As A Key, here are some tips for the best functionality.
  • If you need further assistance, please contact a Lincoln app Client Experience Manager by selecting Account > Chat in your app or calling us at 1-844-324-2330.

Información adicional

¿Cómo configuro Phone As A Key?
How do I activate or connect to my vehicle?
How do I add a vehicle to the Lincoln app?


*Disponible en vehículos selectos. Requiere activación de la característica. No compatible con todos los teléfonos móviles.

La aplicación Lincoln, compatible con ciertas plataformas para smartphone, está disponible para descargar. Se pueden aplicar cargos por mensajes y datos.

The Bluetooth® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Ford Motor Company is under license.