What are SYNC 4 software updates?

Available on SYNC®* 4-equipped Lincoln vehicles, wireless software updates help keep your SYNC 4 system up to date with features, capabilities, and convenience. You can connect to a Wi-Fi network and set a recurring schedule. See the Frequently Asked Questions section below for answers to common questions.

Wireless Software Updates

To learn more about wireless software updates for your Lincoln vehicle's SYNC 4 system, select a dropdown below.

Conéctate al Wi-Fi

Once you connect to your preferred private network, your vehicle will automatically reconnect whenever it is in range. Algunas actualizaciones solo estarán disponibles para descargar a tu vehículo a través del Wi-Fi, así que para tener una experiencia sin problemas, mantén siempre el Wi-Fi conectado cuando esté disponible.

SYNC 4 Resources

Conéctate al Wi-Fi

Set a Recurring Schedule

While some updates complete seamlessly in the background, others require your vehicle to be parked with the ignition off for a period of time. Setting a schedule, we suggest overnight or during work hours, ensures you will not need your vehicle during these types of updates. Do not worry about forgetting - you will be reminded of your schedule each time these updates are ready for installation, and you can adjust as needed.

SYNC 4 Resources

Configura o cambia programa de actualizaciones

Download and Install

Con Wi-Fi conectado y un horario establecido, tu vehículo está listo para las actualizaciones. Software update icons will appear on your in-vehicle screen, so be on the lookout for them.

SYNC 4 Resources

How do I install SYNC updates?

View Your Update

View the details of your latest update on your in-vehicle screen. Keep checking back on the Lincoln Support site and the Lincoln app** for future software update alerts.

SYNC 4 Software Updates Frequently Asked Questions

Select a question below to view the answer.

Why did my friend, neighbor, etc., receive a software update and I did not?

Puede ser por varias razones:

  • Your vehicle may not support software updates. Refer to your Owner’s Manual for more information.
  • Software updates are released on a rolling basis, and your vehicle will start the process when that version is released.
  • You may need to take action to move the update forward. Check your in-vehicle screen for icons to see if you have a pending update.

Where can I find information about my software update?

You can find information about your software update in your vehicle and by logging in to your Lincoln account in the Lincoln app or on the Lincoln Owner site.

  • In your vehicle, go to the Settings menu and select System Updates to learn more.
  • In the Lincoln app, you will receive an alert on your Home screen that lets you view software update details.

    Nota: debes agregar tu VIN a tu cuenta para ver esta información
     
  • On your vehicle dashboard, scroll to the software updates tile to view update details.

    Nota: debes agregar tu VIN a tu cuenta para ver esta información

Why do I have to schedule a software update?

Algunas actualizaciones requieren que tu vehículo esté estacionado y apagado por un período breve. When you set a recurring schedule, you can ensure that these types of updates will occur when it is most convenient for you, overnight, during work, etc. You will get an in-vehicle and in-app reminder before the update takes place. Visit our Set or Change Update Schedule article to learn more.

Can I change my software update settings?

Sí, pero no lo recomendamos. With Automatic Updates On, you’ll have a more seamless update experience, and you will receive the latest features and enhancements without missing a step. See How do I change the automatic software update settings in my Lincoln? for more information.

¿Puedo cancelar una actualización de software una vez que comienza?

No puedes cancelar una actualización de software una vez que haya comenzado.

What should I do if I need help with a software update?

You can contact Client Support, and someone will be happy to walk you through the process, or you can contact your Lincoln Dealer.

Is there a cost for software updates?

You will be notified if a software update has a cost.

What does this software update icon mean?

Presta atención a los iconos de actualizaciones de software que pueden aparecer en la pantalla de tu vehículo. Estos iconos te dan información sobre tu actualización una vez que les hagas clic. Check our What are software updates? article to view the list of icons.


*No conduzcas si estás distraído o usas dispositivos manuales. Usa sistemas operados por voz cuando sea posible. Algunas funciones pueden estar bloqueadas mientras el vehículo esté en cambio. No todas las características son compatibles con todos los teléfonos.

**The Lincoln app, formerly known as the Lincoln Way® app, is compatible with select smartphone platforms, and is available via a download. Se pueden aplicar cargos por mensajes y datos. Se aplican términos y condiciones. Visita Lincoln.com nuestro aviso de privacidad.

Wi-Fi es una marca comercial registrada de Wi-Fi Alliance®.