Is my Lincoln vehicle included in a Customer Satisfaction Program?

Visit the Lincoln Owner Support site and enter your Vehicle Identification Number (VIN) to determine if your vehicle is included in a Customer Satisfaction Program (CSP). 

¿Qué es un CSP?

Un CSP ofrece una actualización para un componente específico o extiende la garantía existente. Estos programas presentan limitaciones de tiempo y millaje y tienen vencimiento. Lincoln will conduct repairs specifically designated in a CSP at no cost to the owner. However, if the CSP is an Optional Product Improvement (G), the owner might be required to participate in the cost. Contact your Lincoln Retailer for more information.

A CSP is different from a recall, which is conducted to remedy a safety, compliance, or emissions concern. Recalls generally do not have an expiration date.

¿Soy elegible para un reembolso?

Es posible que seas elegible para un reembolso si pagaste para solucionar el desperfecto que cubre un CSP antes de que la carta para el propietario haya sido enviada. To verify eligibility and process reimbursement, provide your paid original receipts to the Service Manager at your Lincoln Retailer. All refund requests for CSPs must be processed through a retailer.

Información adicional

¿Hay un retiro del mercado para mi vehículo?
¿Dónde puedo encontrar mi VIN?