Soporte>Retiros del mercado>Retiros del mercado y preguntas frecuentes>¿Cómo veo los retiros del mercado y los programas de satisfacción del cliente usando la aplicación Lincoln Way?

How do I view Recalls and Customer Satisfaction Programs using the Lincoln Way®* App?

To view Recalls or Customer Satisfaction Programs (CSP) for your vehicle using the Lincoln Way App, follow the steps below.

View Recalls and CSPs Using the Lincoln Way App

In the App:

  1. Tap the Service pillar from the Homepage.
    Tap the service pillar
     
  2. Select Recall or Customer Satisfaction Program.
    Recall or Customer Satisfaction Program
    Notas: 
    • After selecting Recall or Customer Satisfaction Program, you will be redirected to a webpage that displays any recalls or CSPs on the vehicle.
    • You can tap the "+" button to display additional information about the specific recall or CSP. Press the "-" button to hide extra information.
      Click the + button to view additional information about recalls or customer satisfaction programs
       
    • You can scroll down to select one of the following:
      • Find a Dealer button
      • PROGRAMAR UN SERVICIO
      • CONTÁCTANOS
      • CONCESIONARIO
        Find a dealer button, schedule service, contact us, or find a dealer tile.

Información adicional

Collision Assistance Through the Lincoln Way App

*La aplicación Lincoln Way, compatible con ciertas plataformas para smartphone, está disponible para descargar gratis. Se pueden aplicar cargos por mensajes y datos.