What do I do if I get a "No Key Detected" message while using Phone As A Key™* and my phone is in my Lincoln vehicle?

The "No Key Detected" message means your vehicle does not recognize that your phone is in its interior.

If you are experiencing this issue, follow the steps below:

  1. Mueve el teléfono más cerca del centro del vehículo cerca del portavasos o la consola central.
  2. If that does not work, close the Lincoln Way®** App and then reopen the App.
  3. Turn your phone's Bluetooth®† off and then back on.
  4. If you still experience this issue, confirm that your phone is listed as a key within your Lincoln Way App.
    1. In the Lincoln Way App, select Vehicle.
    2. Tap Phone As A Key.
    • If Phone As A Key is active, you will see the model of your phone followed by "(me)."
    • Si no ves tu teléfono, deberás configurar Phone As A Key nuevamente.

If you need further assistance, contact a Lincoln Concierge at 1-800-521-4140, or by selecting LIVE CHAT at the bottom right of lincoln.com/support.

Información adicional

¿Cómo configuro Phone as a Key para mi Lincoln?
What do I do if my Phone As A Key is not working for my Lincoln vehicle?

*Disponible en vehículos selectos. Requiere activación de la característica. No es compatible con todos los smartphones.

**The Lincoln Way App, compatible with select smartphone platforms, is available via a download. Se pueden aplicar cargos por mensajes y datos.

The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc.