Soporte>Aplicación Lincoln Way>Phone As A Key>¿Cómo elimino los dispositivos Phone as a Key de mi vehículo?

How do I remove my Phone As A Key using the Lincoln Way App or SYNC?

You can delete your Phone As A Key* using the Lincoln Way® App** or via your vehicle's SYNC®† screen. 

Importante: 

  • Deleting a Phone As A Key device also deletes any Backup Start Passcodes associated with it. 

    Note: Deleting or resetting the Backup Start Passcode does not impact the Phone As A Key setup. 

  • You can only delete keys associated with your Lincoln Way App account.
  • If your device is lost or stolen, comunícate con un asistente for key removal assistance. 

Removing Phone As A Key

Select your Lincoln Way App experience from the dropdowns below for steps on how to delete your Phone As A Key. 

Lincoln Way App 4.X Experience

  1. Inicia sesión en la aplicación Lincoln Way.
  2. Go to the Vehicle screen.
  3. Scroll down and select the Phone As A Key.
  4. Tap Edit. 
  5. Select the Trash icon next to the device you want to remove.

    Note: Select the How do I remove keys? link for information on how to remove all keys.
     
  6. Enter your username and password. 
  7. Select Remove Key. 

Your key will now be removed. 

Note: You can also select the Key Controls > Manage Keys path to remove devices within Lincoln Way. 

Lincoln Way App 5.X Experience

  1. Inicia sesión en la aplicación Lincoln Way.
  2. Go to the Vehicle screen.
  3. Scroll down and select the Vehicle Settings.
  4. Tap Phone as a Key. 
  5. Select the Delete next to the device you want to remove.
  6. Tap Delete on the pop-up message. 

Once done, the device key list will no longer display the deleted key.  When the deletion is successful, you will receive a confirmation email.

Deleting Keys via SYNC

Important: Your vehicle must be parked and running, and in an open location (e.g., free of overhead foliage, ceilings, etc.). 

  1. Safely enter your vehicle.
  2. Toca Configuración.
  3. Selecciona General.
  4. Scroll down and select Reset.
  5. Tap Lincoln Connect Reset.
  6. Select Phone As A Key Reset. 
  7. Tap Continue.

All Phone As A Key devices will be removed. 

If you need further assistance, contact a Lincoln Way Concierge by selecting Account > Help in your app or calling us at 1-844-324-2330.

Información adicional 

¿Cómo configuro Phone As A Key?
How can I view the status of my Phone As A Key?

*Disponible en vehículos selectos. Requiere activación de la característica. No compatible con todos los teléfonos móviles.

**Lincoln Way® App, compatible with select smartphone platforms, is available via a download. Se pueden aplicar cargos por mensajes y datos. 

†Don’t drive while distracted or while using handheld devices. Usa sistemas operados por voz cuando sea posible.  Algunas funciones pueden estar bloqueadas mientras el vehículo esté en cambio. No todas las características son compatibles con todos los teléfonos.