Why am I unable to set up a new Phone As A Key after uninstalling and reinstalling the Lincoln app?

If you uninstall the Lincoln app and reinstall it on your mobile device, you may have to reset your Phone As A Key* device. 

  1. Remove the Phone As A Key that was previously associated with your device in the Lincoln app or reset Phone As A Key from your vehicle.
  2. Program a new Phone As A Key.

If you need further assistance, contact a Lincoln app Client Experience Manager by selecting Account > Contact Help in your app or calling us at 1-844-324-2330.

Additional Information

How do I contact a Lincoln app Client Experience Manager?


*Available on select vehicles. Requires feature activation. Not compatible with all smartphones.

 The Lincoln app, compatible with select smartphone platforms, is available via a download. Message and data rates may apply.