How do I manage Valet Mode with Phone As A Key?

Valet Mode is enabled and disabled using your SYNC®* or Lincoln Digital Experience** screen.

When the Valet Code is successfully activated using the in-vehicle display, a notification will be displayed on the Home screen of your Lincoln app.

Note: This temporary code is valid as long as your vehicle remains in Valet Mode. Once the mode is exited, the passcode is voided, returning your vehicle to its normal operation.

Valet Mode Requirements

To display the Valet Code with Phone As A Key†, you must meet the requirements below:

Using Valet Mode With Phone As A Key 

Select a dropdown below for steps on how to turn on, turn off, or provide your passcode to a valet attendant. 

Turning on Valet Mode with a Phone As A Key Device

To enable valet mode using Phone As A Key:

  1. Select your Vehicle image on the SYNC screen.
  2. Press Controls.
  3. Select Valet Mode.

    Note: Your vehicle will check for either a key fob or a Phone As A Key device.
    • If a Phone As A Key device is found, it will generate and send the temporary valet code to that device via Bluetooth®.
    • If a key fob is found, you will be instructed to create a four-digit personal identification number (PIN). Once entered, press Done. 

Valet Mode is now enabled, and the temporary valet passcode will remain on the screen for the current ignition cycle. 

Turning on Valet Mode with a Backup Start Passcode

To enable valet mode using a Backup Start Passcode:

  1. Select your Vehicle image on the SYNC screen.
  2. Press Controls.
  3. Select Valet Mode.

    Note: Your vehicle will check for either a key fob or a Phone As A Key device.
    • If a key fob is found, you will be instructed to create a four-digit personal identification number (PIN). Once entered, press Done.
    • If no Phone As A Key device is found, you will be prompted to enter your Backup Start Passcode. 

Once your Backup Start Passcode is confirmed, a temporary passcode will display on SYNC with instructions on its use.

Note: The temporary passcode will remain displayed on your SYNC screen for the current ignition cycle.

Providing Your Passcode to Valet

Inform your valet attendant to do the following:

  1. Enter the first five digits of the temporary code on the door keypad to unlock the vehicle.
  2. Type the passcode on the SYNC screen.

    Note: Once the full eight-digit passcode is entered, SYNC will display that the password was accepted.
     
  3. Press the vehicle's brake and Push to Start button to start the vehicle.

Important: If you provide your key fob to the valet attendant, advise them to avoid pressing the Exit Valet Mode button. If selected, the passcode will become void and return your SYNC screen to its normal functionality. 

Turning off Valet Mode

To disable Valet Mode, press Exit Valet Mode on the SYNC screen.

  • If a Phone As A Key device is detected, Valet Mode will be disabled.
  • If the system does not detect a valid Phone As A Key, it will prompt you to enter your Backup Start Passcode. Once validated, Valet Mode will be disabled.

If you need further assistance, contact a Lincoln app Client Experience Manager by selecting Account>Contact Help in your app or calling us at 1-844-324-2330.

Información adicional

¿Cómo configuro Phone As A Key? 
¿Cómo genero un código de respaldo?

*No conduzcas si estás distraído o usas dispositivos manuales. Usa sistemas operados por voz cuando sea posible.  Algunas funciones pueden estar bloqueadas mientras el vehículo esté en cambio. No todas las características son compatibles con todos los teléfonos.

**Some Lincoln Digital Experience features require a Connected Services plan. No conduzcas distraído o mientras tienes un dispositivo en la mano. Usa sistemas operados por voz cuando sea posible. Algunas funciones pueden estar bloqueadas mientras el vehículo esté en cambio. No todas las características son compatibles con todos los teléfonos.

†Disponible en ciertos vehículos. Requiere activación de la característica. No compatible con todos los teléfonos móviles.

La aplicación Lincoln, compatible con ciertas plataformas para smartphone, está disponible para descargar. Se pueden aplicar cargos por mensajes y datos.

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