¿Cuál es el estado de mi pedido de vehículo Lincoln?

You can track your vehicle order status online* using the Lincoln Vehicle Order Tracking tool or with the Lincoln Dealer where you ordered your vehicle.

Notas:

  • Vehicle order scheduling depends on Lincoln's planned production, client demand, the order in which orders were submitted (oldest first), and the availability of high-demand options, which may be limited by supplier capacity.
  • Once your vehicle is scheduled for production, your Vehicle Identification Number (VIN) will become available, and you can not make changes to your order.

En línea

If your vehicle was ordered online, you can check the status using the following steps:

  1. Obtain your VIN and Order Number from your selling Dealer.
  2. Visit the Vehicle Order Tracking page.
  3. Ingresa tu número de pedido y VIN.

    Note: The letters I, O, and Q are not included in a VIN to avoid confusion with the numbers 1 (One) and 0 (Zero).
     
  4. Select Accept & Track.

Through Your Selling Dealer

If you ordered your vehicle through a Dealer, contact them to get your vehicle order status. Dealers can also see orders that were placed online.

Centro Lincoln para relaciones con clientes

Alternatively, you can contact a Lincoln Client Experience Manager by:

Información adicional

Where can I find my vehicle's specifications?

*Some vehicles are unable to be tracked online. La disponibilidad del servicio de rastreo depende de la ubicación del vehículo, en qué momento del proceso de producción esté, y si se trata de un nuevo modelo. If you are unable to track your vehicle using the Lincoln Vehicle Order Tracking page, contact your selling Dealer, who may be able to provide further information.

**The Lincoln app, compatible with select smartphone platforms, is available via a download. Se pueden aplicar cargos por mensajes y datos.