How do I install SYNC® updates over Wi-Fi or with a USB?
SYNC* updates can be performed with a USB or via Wi-Fi, depending on your vehicle's SYNC generation (gen). See below for the requirements and instructions for performing SYNC software updates.
Updating SYNC
Select from the drop-down options below to check for and install SYNC updates.
If you need assistance determining the generation of your SYNC system, select the first drop-down option.
Identifying Your Vehicle's SYNC Generation
Select a resource below:
| Resource | Indicaciones |
| Página de SYNC y actualizaciones de navegación | Either:
Your SYNC generation will appear on the right side of the page under the “SYNC Current Version” heading. |
| guía de referencia visual de SYNC | Select the link to view example images of SYNC generations that Lincoln has offered. |
Update Methods by SYNC Generation
Use the table below to see what update options are available for your SYNC system.
| SYNC Gen | Available Update Methods |
| SYNC 4 | Wi-Fi with Actualizaciones del Software |
| SYNC 3 |
|
| SYNC con MyLincoln Touch® SYNC Gen. 1.1 SYNC Gen 1 | unidad USB |
| SYNC con navegación activada por voz SYNC with "P" Navigation | Tienda de Lincoln |
Checking for and Installing SYNC Updates
To download and install SYNC updates:
- Visita el Página de SYNC y actualizaciones de navegación.
- Enter your Vehicle Identification Number (VIN), or sign in to your Lincoln account and select a vehicle from your garage.
- Choose Check for update.
-
Select the dropdown under SYNC Updates.
Note: If you have the latest SYNC software version, you will see a green checkmark and a message stating that an update is not available for your vehicle.
- Choose USB Drive or Wi-Fi as your preferred installation method and follow the instructions.
Notas:
- Installing USB updates can take up to 45 minutes.
- Reference the article, USB requirements for a SYNC update, if needed.
- For Wi-Fi updates, the download time can vary from a few hours to multiple days depending on internet-related factors (Wi-Fi strength, internet speeds, time connected to Wi-Fi network, etc.).
- Depending on your SYNC version, you may be unable to drive your vehicle during an update. Consulta Can I drive my Lincoln while it is updating para obtener más información.
- You cannot connect to the vehicle's Zona Wi-Fi (if equipped) to install Wi-Fi updates.
Confirming the Completed Update
Important: This confirmation process is only for USB-installed updates in vehicles with SYNC 3.
Refer to step 4 on the SYNC website where you downloaded your update:
- Ensure your USB is inserted into your computer and the drive for the USB is open.
- Select Browse for Log File on the website.
-
Upload the .xml file to the USB drive. The file name should include the Vehicle Identification Number (VIN).
Note: If you do not see the log/.xml file, you can report the update from within the vehicle:
- Confirm the vehicle is in Park (P) with the engine running.
- Confirm the vehicle is connected to Wi-Fi.
- Select Settings on the vehicle's SYNC screen.
- Tap Automatic System Updates, and then toggle it On.
-
Tap Scan for Updates Now.
Note: This connects the vehicle with Lincoln's servers and reports updates within 7-10 business days.
If the log/.xml file did not work, and you do not want to report the update from within the vehicle, visit your preferred Tienda de Lincoln.
Información adicional
Can I drive my vehicle while SYNC is updating?
¿Tienen un costo las descargas de actualizaciones de SYNC?
¿Puedo actualizar mi sistema SYNC a una versión de SYNC más reciente?
¿Qué son las actualizaciones de software?
¿Cuáles son los requisitos de USB para una actualización de SYNC?
How do I format my USB drive to exFAT or FAT32 for SYNC updates?
¿Cómo me comunico con un asistente de Lincoln Way?
*Do not drive while distracted or while using handheld devices. Usa sistemas operados por voz cuando sea posible. Algunas funciones pueden estar bloqueadas mientras el vehículo esté en cambio. No todas las características son compatibles con todos los teléfonos.