How do I set up Personal Profiles in SYNC?

Personal Profiles are associated with a key fob, allowing the vehicle to react and welcome each driver automatically. They save your vehicle settings for seats, Head-Up Display*, steering wheel adjustment, power-adjustable pedals, mirrors, climate control, navigation preferences, ambient lighting, etc**. See below for instructions on using personal profiles.

Note: Personal Profiles are available with Digital Experience vehicles.

Setting Up Personal Profiles

Important:

  • The vehicle must be parked and running in a safe, open location (free of overhead ceilings, branches, etc.).
  • Review your Owner's Manual to confirm you can set a personal profile.

Add a Personal Profile

  1. Press the apps button.
  2. Select settings.
  3. Choose Profile.
  4. Follow the directions on the screen.

    Note: The guest profile is auto-created with its own memory settings. You cannot link a personalized name to a guest profile.

Using the Memory Function (If Equipped)

The driver memory function recalls the following positions:

  • Memory driver seat.
  • Memory mirrors.
  • Memory steering column.
  • Memory-adjustable foot pedals.

Saving and recalling a preset position.

  • The driver memory function allows you to save and recall the desired position of a profile.
  • Choose that profile in the profile menu.
  • The vehicle must be in park (P) or neutral (N), and it must not be moving.

    Note: Pressing any position control switches during a memory position recall cancels a recall.

Linking or unlinking a Personal Profile to remote control

You can save a personal profile, including saved memory positions, for up to three remote controls by assigning a remote control to a profile using the touchscreen.

  1. Select Profile from the settings menu.
  2. Press Edit.
  3. Choose ID methods.
  4. Select Key fob label.
  5. Follow the onscreen instructions to link or unlink a remote control.

    Notes:
    • If more than one linked remote control is in range, the memory function moves to the settings of the first key to initiate a memory recall.
    • Each remote can be linked to only one personal profile.
    • You cannot link a remote control to a guest profile.

Linking or unlinking a Personal Profile to a device

You can save a profile, including saved memory positions, for up to three devices by assigning a device to a personal profile using the touchscreen.

  1. Select Profile from the settings menu.
  2. Press Edit.
  3. Choose ID methods.
  4. Press Phone As A Key label.
  5. Follow the onscreen instructions to link or unlink a device.

    Notes:
    • Each device can be linked to only one personal profile.
    • You cannot link a device to a guest profile.
    • You cannot link a personalized name to a guest profile.

Locking a personal profile

Profile lock allows you to lock your profile and prevent others from accessing the profile.

  1. Select Profile from the settings menu.
  2. Press Profile settings.
  3. Choose Security.
  4. Press Profile lock.
  5. Select your preferred lock type.
  6. Follow the onscreen instructions to create a profile lock.

    Note: If all user profiles are passcode-protected, and the passcodes are unknown, take your vehicle to an authorized Retailer to reset the system.

*Don’t drive while distracted. See Owner’s Manual for details and system limitations.

**Feature is available on select vehicles. Features may vary based on model year, trim, options, packages, and supply availability. Use the Build and Price tool to view feature availability on current models. If you have questions or need more information, reference your  Owner’s Manual or contact your Lincoln Retailer.