What are some basic tips for using Phone As A Key with my Lincoln?

For the best experience when using Phone As A Key^*, we have created a helpful tip sheet to optimize your performance. See the details below for more information.

Note: Limitations can vary based on the make and model of your phone, your phone's location at the time of use, and physical barriers. 

Factors That Can Affect Phone As A Key Performance

The following actions can cause a lack of communication between your mobile device and vehicle:

• Tu Aplicación Lincoln Way^®** is closed.
• Your Phone As A Key is not active or enabled on at least one phone.
• Your device is not using the latest operating system and Bluetooth^® software.
• Your device and/or vehicle is out of range. The typical operating range for Phone As A Key is 131 feet (40 meters).
• Your Bluetooth connection is not enabled, disrupted, or out of range.
• La batería de tu vehículo se ha agotado.
• Tu teléfono está demasiado cerca de objetos metálicos u otros dispositivos electrónicos.
• There is interference from other devices using radio frequencies or physical barriers. 
• You carry your phone in a purse or back pocket where the Bluetooth signal is blocked.

Important: Your key fob should not be left inside your vehicle. We highly recommend always taking your keys and Phone As A Key device when exiting your vehicle and locking all doors. 

Consejos para usar Phone As A Key

• To get the fastest response with Phone As A Key, it is recommended that you leave your Lincoln Way App open. If closed, the Lincoln Way App will relaunch when it detects your vehicle, which takes a moment to re-establish a connection, therefore, delaying response time.
• When in your vehicle, it is recommended that you move your phone toward the center of the interior (e.g. armrest area). Your vehicle needs to be able to detect your Phone As A Key to unlock the doors and must be able to find your phone clearly within the interior of the vehicle to drive.
• Thick or bulky smartphone cases can interfere with the Bluetooth connection. Tu señal puede demorarse o no estar disponible en absoluto si hay elementos voluminosos entre tu teléfono y el vehículo (por ejemplo, el teléfono está en un maletín entre carpetas, en un bolso entre una computadora portátil y un anotador, o en un bolsillo trasero del pantalón cerca del respaldo).

If you need further assistance, contact a Lincoln Way Client Experience Manager by selecting Account>Help in your app or calling us at 1-844-324-2330.

^*Disponible en vehículos selectos. Requiere activación de la característica. No es compatible con todos los smartphones.

^**Lincoln Way^® App, compatible with select smartphone platforms, is available via a download. Se pueden aplicar cargos por mensajes y datos.

The Bluetooth^® word mark and logos are registered trademarks owned by Bluetooth SIG, Inc. and any use of such marks by Ford Motor Company is under license.