How do I reset my Phone As A Key™*?

You can reset your Phone As A Key settings on your vehicle's touchscreen using the steps below. The reset instructions vary by SYNC®** generation.

Resetting Phone As A Key

Important: Ensure that your vehicle is on and running in a well-ventilated area and is in Park (P).

Based on your touchscreen's display, select Digital Experience or SYNC 4 from the drop-down options below for instructions on how to reset your Phone As A Key settings.

Note: If you need assistance determining the generation of your SYNC system, select the first drop-down option.

Identifying Your Vehicle's SYNC Generation

Reference the table below for assistance with identifying your SYNC generation:

ResourceIndicaciones
Página de SYNC y actualizaciones de navegación

Tap the link, then either:

  • Enter your Número de Identificación del Vehículo (VIN) and select Search. Your SYNC generation will appear on the right side of the page under the “SYNC Current Version” heading.
  • Log in with your Lincoln credentials, choose a vehicle from your garage, and tap Select Vehicle. Your SYNC generation will appear on the right side of the page under the “SYNC Current Version” heading.
SYNC Visual Reference GuideSelect the link to view example images of SYNC generations that Lincoln has offered.

Digital Experience

To reset Phone As A Key with Digital Experience:

  1. Select the Apps menu on your vehicle's touchscreen.
  2. Toca Configuración.
  3. Choose System.
  4. Select Reset options.
  5. Tap Phone As A Key Reset.
  6. Follow the on-screen prompts to complete the reset.

Note: For Android™ devices, you must clear application data/cache and reset Bluetooth®†† settings once the Phone As A Key reset is complete. Refer to your device's owner's manual for more information.

If you complete a Phone As A Key reset, you will need to configurar Phone As A Key again to continue using the feature.

SYNC 4

To reset Phone As A Key with SYNC 4:

  1. Select Settings on your vehicle's SYNC screen.
  2. Choose General.
  3. Tap Reset.
  4. Select Lincoln Connect®‡ Reset.
  5. Choose Phone As A Key Reset.
  6. Select Continue and wait for a "Reset Success" alert on your vehicle's SYNC screen.
  7. Tap Close.

Note: For Android™ devices, you must clear application data/cache and reset Bluetooth®†† settings once the Phone As A Key reset is complete. Refer to your device's owner's manual for more information.

If you complete a Phone As A Key reset, you will need to configurar Phone As A Key again to continue using the feature.

If you experience any issues resetting your Phone As A Key, contact a Lincoln Way Concierge using the Account > Help options in the Lincoln Way®‡‡ App.

Información adicional

¿Cómo configuro Phone As A Key?
¿Cómo enciendo mi vehículo con la contraseña de arranque de respaldo?
What should I do if Phone As A Key is not working?
¿Cómo vinculo mi teléfono con SYNC?
Why is my phone not connecting to SYNC?


*Disponible en vehículos selectos. Requiere activación de la característica. No es compatible con todos los smartphones.

**Do not drive while distracted or while using handheld devices. Usa sistemas operados por voz cuando sea posible. Algunas funciones pueden estar bloqueadas mientras el vehículo esté en cambio. No todas las características son compatibles con todos los teléfonos.

Android is a trademark of Google LLC.

††The Bluetooth word mark is a trademark of the Bluetooth SIG, Inc.

Lincoln Way Connect (optional on select vehicles), the Lincoln Way App, and Complimentary Connected Service are required for remote features (see los términos y condiciones de Lincoln Way para obtener más información). El servicio conectado y las características dependen de la disponibilidad de la red AT&T. La tecnología en evolución/las redes de telefonía celular/la capacidad del vehículo pueden limitar la funcionalidad y evitar el funcionamiento de las características conectadas. Los servicios conectados no incluyen zona Wi-Fi.

‡‡The Lincoln Way® App, compatible with select smartphone platforms, is available via a download. Se pueden aplicar cargos por mensajes y datos.