How do I use the Record Feedback feature in my Lincoln?
You can record and share voice feedback about your experiences and vehicle with Lincoln through your SYNC®* 4 or Digital Experience** systems using the steps below.
Requisitos
If you would like to use the Record Feedback feature, make sure:
- El Lincoln Way®† app is downloaded onto your device.
- Tienes el added a vehicle to your Lincoln account y activated the Lincoln Connect®†† modem.
- Vehicle Connectivity and Share Vehicle Data are both enabled in your vehicle's Connectivity settings.
Note: If allowed by the in-vehicle connectivity settings, Driving Data will also be shared.
- Your SYNC 4 system has software update v1.9.3 or newer.
Submitting Voice Feedback
The Record Feedback feature is available on Lincoln vehicles equipped with SYNC 4 or Digital Experience. If you are unsure of your SYNC generation, refer to the guía de referencia visual de SYNC, which has example images of each SYNC generation.
Experiencia digital de Lincoln
- Select the Apps Drawer icon (six dots) on your vehicle's Digital Experience screen.
- Tap Record Feedback. You will receive an audio prompt stating, “Record any likes, dislikes, or suggestions about experiences with your vehicle, and then tap Send.”
- Address any message prompts you may see on your screen (e.g., adding your vehicle to Lincoln Way, enabling Share Vehicle Data, or enabling the Microphone).
- Select Record. You have 45 seconds to make a recording and send it. The status bar will climb to show the recording is in progress.
- Choose either:
- Send: This will send your feedback to Lincoln.
- Cancel: This will delete your feedback without sending it.
SYNC 4
- Tap Settings or Features on your vehicle's SYNC screen.
- Press Record Feedback. You will receive an audio prompt stating, "Record any likes, dislikes, or suggestions about experiences with your vehicle, and then select Send."
- Address any message prompts you may see on your screen (e.g., adding your vehicle to Lincoln Way, enabling Vehicle Connectivity, or enabling Share Vehicle Data in the SYNC settings).
- Select Record. You have 45 seconds to make and send your voice feedback recording. The status bar will climb to show the recording is in progress.
- Choose either:
- Send: This will send your feedback to Lincoln.
- Cancel: This will delete your feedback without sending it.
*No conduzcas si estás distraído o usas dispositivos manuales. Usa sistemas operados por voz cuando sea posible. Algunas funciones pueden estar bloqueadas mientras el vehículo esté en cambio. No todas las características son compatibles con todos los teléfonos.
**Some Lincoln Digital Experience features require a Connected Services plan. No conduzcas distraído o mientras tienes un dispositivo en la mano. Usa sistemas operados por voz cuando sea posible. Algunas funciones pueden estar bloqueadas mientras el vehículo esté en cambio. No todas las características son compatibles con todos los teléfonos.
†Lincoln Way® app, compatible with select smartphone platforms, is available via a download. Se pueden aplicar cargos por mensajes y datos.
††Lincoln Connect®, the Lincoln Way® app, and Lincoln Connected Service are required for remote features (see Lincoln Way Terms for details). Connected Service is now complimentary for remote features, excluding Wi-Fi hotspot. El servicio conectado y las características dependen de la disponibilidad de la red AT&T. La tecnología de evolución/las redes de telefonía celular/la capacidad del vehículo pueden limitar la funcionalidad y evitar el funcionamiento de las características conectadas.