Why are my Scheduled Remote Starts not working in the Lincoln app?

Failed scheduled starts could be due to time changes, vehicle settings, or other reasons. Use the tips outlined below for assistance. 

Scheduled Remote Start Troubleshooting Tips

We recommend checking your Lincoln app, device, and vehicle settings to ensure they are aligned with the scheduled start requirements. 

Lincoln App Settings

  • Confirm your scheduled start times in the Lincoln app. 

    Note: The Lincoln app does not automatically make adjustments for Daylight Savings Time. For example, if your scheduled start is for 9 a.m., your new start time will be:
    • Forward one hour (March) - 10 a.m.
    • Back one hour (November) - 8 a.m.
       
  • If your scheduled remote start is starting your vehicle at the wrong time, you will need to manually update your scheduled start times in the Lincoln app. You can do this by ensuring you are logged into the Lincoln app with the correct authorized username and trying one or both of the following:
    • Edit your existing scheduled start.
    • Delete your existing start and create a new start.

Configuraciones del teléfono

  • Ensure that your cellular reception is strong enough.
  • Check the signal strength on a personal device while you are in your vehicle. This will allow you to estimate the vehicle's cellular reception. If your signal strength is low:
    1. Move your vehicle to a different location with improved signal strength.
    2. Initiate the remote lock command to ensure your vehicle is receiving a signal.

Configuraciones del vehículo 

  • Confirm all of your doors, hood, and trunk are closed.
  • Check your vehicle dashboard for warning lights.
  • Resuelve cualquier inquietud sobre las luces de verificación del motor para poder usar el encendido remoto a través de la aplicación Lincoln.
    • Verifica si la luz de chequeo del motor está apagada.
    • Check the Lincoln app message center for Check Engine light notifications.
  • Check to see if a previously scheduled Remote Start event did not shut off automatically.
    • If your vehicle was not driven after a Scheduled Remote Start event, the next scheduled remote start will not occur.
    • If you did not drive your vehicle, instead of having your vehicle start every day, ensure the future scheduled remote starts are toggled off.
  • Check your vehicle dashboard instrument cluster to see if Remote Start is turned Off. Off is represented by an empty box. To do this:
    1. Safely enter your vehicle.
    2. Ensure that your vehicle is on, running, parked, and in a well-ventilated, safe area.
    3. Go to Settings using the 5-way directional pad on your steering wheel.
    4. Presiona OK.
    5. Scroll to Vehicle and press OK.
    6. Scroll to Remote Start and select OK.
    7. Scroll to System and confirm that it is set to On.

      Notas:
      • On is represented by a checked box.
      • Instrument cluster screens may vary. For information specific to your vehicle, refer to your Owner's Manual.

If you need further assistance, contact a Lincoln app Client Experience Manager by selecting Account > Contact Help in your app or calling us at 1-844-324-2330.

Información adicional

¿Cómo programo un encendido remoto para mi vehículo Lincoln?

La aplicación Lincoln, compatible con ciertas plataformas para smartphone, está disponible para descargar. Se pueden aplicar cargos por mensajes y datos.