Soporte>Llaves y trabas>MyKey>¿Cómo soluciono problemas con MyKey de Lincoln?

What should I do if I am having issues with a Lincoln MyKey?

If you are experiencing issues with MyKey®*, such as being unable to clear or program a MyKey, refer to the tips and possible causes in this article.

Troubleshooting MyKey 

Select your MyKey-related symptom from the drop-down options below for assistance.

Unable to Create a MyKey

Possible causes for not being able to create a MyKey are:

  • La llave usada para encender el vehículo no tiene privilegios admin.
  • La llave usada para encender el vehículo es la única llave admin.Siempre debe haber al menos una llave admin.
  • SecuriLock passive anti-theft system is disabled or in unlimited mode.
  •  The intelligent access key is not placed in the ranura de respaldo for vehicles with keyless start.

Unable to Program the Configurable Settings

Possible causes for not being able to program a MyKey are:

Unable to Clear MyKey

Possible causes for not being able to remove settings from a MyKey are:

Only Admin Key Lost

If you have lost your admin key, you will need to purchase a new key from an authorized Tienda de Lincoln.

Regular Key Lost

If you have lost a regular key, you can program a spare key. 

MyKey Distances Not Accumulating

Possible causes for your MyKey not keeping track of your distance traveled are:

  • El MyKey user is not using the MyKey.
  • Una llave admin. was used to clear MyKey and create new MyKey.
  • Se reinició el sistema de llaves.

MyKey Not Functioning with Keys

Possible causes for your MyKey not working with keys are: 

Información adicional

How do I program, create, and clear a MyKey?

*Las características de asistencia al conductor son suplementarias y no reemplazan la atención, el criterio y la necesidad de controlar el vehículo del conductor. Consulta tu manual del usuario para conocer los detalles y las limitaciones.